What is the first step if I want to buy from you?

Sample testing is the first step after you accept our quote prices. From the sample testing, you could check out the hair texture, hair color,durable or not and then make a further decision after you are happy or unhappy with our quality.

What is virgin hair?

Virgin hair is chemically unprocessed human hair, which is collected from a single donor (the donor could be Indian, Malaysian, Brazilian, etc). The virgin hair is remy hair that has not been altered by dyes, perms, bleaches, or harsh washes. We only use top grade European virgin hair, which is the highest quality hair on the market.

WHY SHOULD I CHOOSE YOUR HAIR EXTENSIONS?

Diana hair was established in 1999 to supply the Australian market with the highest quality Remy human hair extensions at affordable prices. Our hair is ethically sourced and our hair extensions are manufactured by experienced craftsmen and artisans. Our hair extensions are used and worn by celebrities, celebrity hairdressers and can be found in some of  top hair salons.

How can I become your client and plance an order

Step 1: Sent us a message about your order details via”Contact” Form, or email us directly at sales@dianahair.com. tell us what products are you interested so that we could quote you prices

Step 2: Depending on your interested products, we will send you our quote prices.

Step 3: We will send you samples to test the quality if you are interested and accept prices, sample pack are charged(normally within $100)

Step 4: You could place your initial order after you are happy with our quality and prices.sending your order to us by phone or email. then we will send you an invoice for confirmation.

Step 5: After order confirmed and 30% deposit paid, we will produce your order and delivery to you on time.

Where is the product shipped from? What is the cost of shipping?

All our products are shipped from our factory in China to your door directly. Normally we ship by express such as FedEx or DHL.sometimes we ship the order by EMS if you are in Russia.

If the weight of your order is more than 100kgs. then we will suggest you consider the air cargo. The airship doesn’t supply door to door service and slower than the express. but the cost is cheaper than express.

The Estimated delivery costs/time vary depending on which kind of service is chosen, the weight of the package, and delivery destination.

How can I place an order to you

Normally before you place an order to us, we will send samples to you for testing. Then we could accept your order by phone or email. After order has confirmed, You have to pay deposit so that we could start producing. We accept bank transfer to our business account only, and we accept Paypal and Western union for small sample order as well.

Do you supply free samples?

As a manufacturer, we do not supply free samples to potential customers as we have many potential customers have the sample request every day. Samples will be charged at wholesale prices. normally the total cost includes the shipment will be within $100